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如果您無法在我們的知識庫找到您問題的解決方案,您可以在下方選擇適當的部門來發出服務單申請。

 General Enquiries & Pre-sales

Do you have a question, query or concern? Would you like to order a custom server? Got a question about one of our service offerings? Even if you require a fully-bespoke hosting solution, please get in touch.

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 Technical Support

We're here to help. Whether you've got a technical question, or an unexpected outage on your hosted servers for example, contact our service desk using this department.

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 Abuse Reports

We take misuse and abuse of our network and services incredibly seriously. We encourage everyone to get in touch if they have any concerns. Before raising an abuse report, please familiarise yourself with our Abuse Policy.

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 Billing

Our Team are here to help. You may contact us here if you have any queries or concerns which relate to billing and finance (i.e. if an unexpected billing issue arises). As usual, we'll always help to put things right for you.

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 Legal & Compliance Directorate

We are committed to conducting business in accordance with our high ethical standards and in accordance with the laws. Please contact our team here for Legal, Compliance, Law Enforcement or other related enquries

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 Information Governance

If you wish to exercise data protection rights you have under applicable data protection law etc, please raise a ticket with our Information Governance Team/DPO here.

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