If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Enquiries & Pre-sales

Do you have a question, query or concern? Would you like to become part of the FyfeWeb Family? Got a question about one of our service offerings? Even if you require a fully-bespoke hosting solution, please get in touch.

 Technical Support Department

We're here to help. Whether you've got a technical question, or an unexpected outage on your hosted servers for example, contact our service desk using this department. Please note that you must be a FyfeWeb client.

 Abuse Reports

Please read our Abuse Reporting Policy here. Once you have read our Abuse Policy, please contact us here if you're concerned about any website or server hosted on our network infrastructure and Public IP ranges. Alternatively, you may email abuse@fyfeweb.com


Our Team are here to help. You may contact us here if you have any queries or concerns which relate to billing and finance (i.e. if an unexpected billing issue arises). As usual, we'll always help to put things right for you.

 Legal & Compliance Directorate

We are committed to conducting business in accordance with our high ethical standards and in accordance with the laws. Please contact our team here for Legal, Compliance, Law Enforcement or other related enquries

 Information Governance

If you wish to exercise data protection rights you have under applicable data protection law etc, please raise a ticket with our Information Governance Team here or otherwise Click here to contact our DPO